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Data-based Leadership and Effective Decision-Making Phoenix, AZ -March 2024 The Institutes CPCU Society Dr. Marco Serrato Associate Vice President -Arizona State University Learning Enterprise Professor of Global Strategy and Business Analytics -Thunderbird School of Global ManagementAntitrust Statement During this webinar we intend to comply in all respects with the federal, state and international antitrust laws. These laws forbid agreements among competitors in the marketplace which restrict a company’s freedom to make independent decisions in matters affecting competition. Participants will not discuss, nor field questions about, any matters relating to individual company rates, underwriting, coverages or marketing. We will not discuss: •Present or future prices of products or services •Present or future sales terms and conditions •Treatment of any customer •Current or future business strategies or marketing plans, or •Refusing to deal with any customer, competitor, or supplierMarco Serrato 1.Associate Vice President –Arizona State University’s Learning Enterprise 1.Professor of Global Strategy and Business Analytics – Thunderbird School of Global Management 1.Former roles and experience: •University of Chicago –Associate Provost •Tecnologico de Monterrey (Mexico) -Vice Rector for Continuing Education •Massachusetts Institute of Technology (MIT) -Visiting Scholar •20+ years of consulting and training experience in 50+ countries worldwide 2.Borned and raised in Mexico; first-generation immigrant; first- generation college graduate; runner; traveling; photography 1.Research, Teaching, Industry and Public Work also available in ASU iSearch: https://isearch.asu.edu/profile/4018100 LinkedIn profileGo to www.menti.com6 Ten Shifts Transforming Organizations McKinsey (2023) 1.Increasing speed, strengthening resilience 1.‘True hybrid’: The new balance of in-person and remote work 1.Making way for applied AI 1.New rules of attraction, retention, and attrition 1.Closing the capability chasm 1.Walking the talent tightrope 1.Leadership that is self-aware and inspiring 1.Making meaningful progress on diversity, equity, and inclusion 1.Mental health: Investing in a portfolio of interventions 1.Efficiency reloaded McKinsey (2023) The State of Organizations in 2023: Ten Shifts Transforming Organizations7 Top Ten Emerging Technologies (2023) World Economic Forum 1.Flexible batteries 1.Generative artificial intelligence 1.Sustainable aviation fuel 1.Designer phages 1.Metaverse for mental health 1.Wearable plant sensors 1.Spatial omics 1.Flexible neural electronics 1.Sustainable computing 1.AI-facilitated healthcare World Economic Forum (2023) Top Ten Emerging Technologies of 20238 Global Risks (2023) World Economic Forum 1.Cost of living dominates global risksin the next two years while climate action failure dominates the next decade 1.As an economic era ends, the next will bring more risks of stagnation, divergence and distress 1.Geopolitical fragmentationwill drive geoeconomic warfare and heighten the risk of multi-domain conflicts 1.Technology will exacerbate inequalitieswhile risks from cybersecurity will remain a constant concern 1.Climate mitigationand climate adaptation efforts are set up for a risky trade-off, while nature collapses 1.Food, fuel and cost crisesexacerbate societal vulnerabilities while declining investments in human development erode future resilience 1.As volatility in multiple domains grows in parallel, the risk of polycrisesaccelerates World Economic Forum (2023) Global Risks Report 2023Key Big Data / Business Analytics Concepts Throughout Time -Google Books Ngram Viewer Captured from Google Books Ngram Viewer(November 2023)Next >