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< Previous• • Decisions match values, open/candid, know/play to strengths • • Integrity, perceived as fair/trustworthy, greater power • • Empathy enhancessatisfaction, innov., productivity, retention • • Skills power *Leadership* (collaborate, persuade, broad cnx)• Actions/purposes inspired by your values? • Who do you want to influence? How? • One spectacular contribution you want to make? How will your EI, your abilities to connect, build, and maintain relationships, affect this future?• Whatdo you want to improve? • Impactif you improve (the “why”) • Activity: YOUR EI Action Alternatives• • Pay attention to what triggers your feelings, incl body reactions • Know yourself better, start with your strengths/limitations (list) • Get comfortable expressing your emotions (genuine compl,grat) • Remember that commun. > words (tone, speed, vol, body lang)• • Pay attention to what triggers your feelings, incl body reactions • Know yourself better, start with your strengths/limitations (list) • Get comfortable expressing your emotions (genuine compl,grat) • Remember that commun. > words (tone, speed, vol, body lang) • • Distinguish thoughts vs. feelings • Think of set-backs as short-lived, “blue sky,” always some way to improve situation • Take responsibility/Not a victim/Don’t blame others or circumst • Don’t ignore your “gut” –think through situation, then go with gut• • Listen fully. Try to truly understand/empathize with other. • Be aware of how others respond to you. Listen/observe. • • Enhance coping through a supportive network. • Try to step back from heated situations. • Take a time out. Count to 10. • Learn how to deal with others’ anger, fear, sadness.Beyond Basics –Tips to Enhance EI • Making contact • “Speaking” [sending information] • “Listening” [receiving information]• • • Internal monologue “” to “ + ” • Remember that people like to talk about themselves, their worlds, including the people you encounter • • Better/Easier EI • Don’t ask question when you need to make statement • Aim for verbal/vocal/non-verbal congruence • Focus on 1 thing at a time • Distinguish your observations/thoughts/opinions • If you want/need something, be clear about that Better/Easier EI • Words/Information • Vocals (speed, volume, tone) • Body language • Emotion/ feelings (expressed + perceived) • Consider context • Watch for misalignment among any of L1, L2 Better/Easier EI L1: L2: L3: Next >